For cancel:
- On your Android device, go to subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Important: When you uninstall the app, your subscription won't cancel.
For refund:
Please click here and sign in with the correct Google account used to purchase your subscription to submit your refund request.
If you don’t find your purchase when you try to request a refund through the link above, you can request a refund from the Google Play website:
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Payments & subscriptions
Budget & order history. - For the order you want to return, click Report a problem.
- Select the option that describes your situation.
- Complete the form and note that you'd like a refund.
- Click Submit.
Tips:
- If you don't find the order, you may have bought it on a different Google Account. Find out how to switch accounts.
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